Personalization Mall was launched in 1998 with the intention of making personalized gifts for customers. The mall is based in Burr Ridge, IL. All customers are given an opportunity to view the gift before purchase to ensure customer satisfaction. A team of talented professionals designed the gifts to be unique for the individuals who are buying. Customers are also allowed to ask questions, track a package or ask for guidance on the most convenient gift to choose. The company also gives the client an opportunity to take part in the design process.
Available gifts include cutlery, Christmas cards, Door busters, Wall art, Canvas prints, Christmas ornaments and more. Generally, most items from drinkware, sports ware, kitchenware, school and office materials can be found in the mall. The mall offers a variety of personalized gifts depending on the particular occasion. All special events, from birthdays, anniversaries, weddings, to holidays like Christmas, Father’s day and Mother’s day. Gifts available during special occasions can be modified with beautiful photos, names, messages and more.
The company is always coming up with new gifts and new innovative ideas to personalize your gifts distinctively. Clients can order their products so that it is shipped to them within 24 hours. It is therefore futile to cancel an order once it is confirmed because the production process starts once you place your order. The staff at personalization mall select gifts with good quality for their customers that are specifically customized for them. In case of questions about personalization, you are free to send the company an e-mail before you place an order. The email address is available on the website.
Clients are also asked to note that apart from the main warehouse in Illinois, some items may be manufactured from remote facilities. The products may also arrive disjointedly, unlike most products that are delivered through express shipping. The company has the right to cancel an order once it is considered unfit in terms of material, content or language. Also, clients are asked to understand that inconveniences like when adverse weather conditions happen during transportation thus causing the delivery of the ordered product to delay.
Once you create your account at Personalizationmall.com, you can be able to track your order. Links are provided that will guide you to monitor your shipment once it leaves the warehouse. The website is secure and customer information is not released to third parties. Items are scrutinized before delivery to ensure that they are free from product defects and manufacturing errors. Customers are allowed to return the gifts within 30 days with their original package in case of a product defect or manufacturing error. The company also offers coupons, discounts and other great deals from time to time. Immediately you join the homepage and sign up for the mailing list, you are awarded a 5-dollar coupon bonus.
SHIPMENT SERVICES OFFERED AT PERSONALIZATION MALL
Depending on the destination and the order amount, different shipping rates apply. Regions covered include continental United States, Canada, local and international pickup as well. Shipping services are also available to non-48 states of the U.S like Alaska and Hawaii plus other U.S territories like the Virgin Islands and Puerto Rico.