Most of the world’s population continues to embrace technology and digital disruption as the future of technology remains a mystery that leads to more unknown yet more interesting opportunities. Technology is everywhere around us from the time one wakes up to the moment one retires to bed and the high digital way of life has become our new normal.
An inevitable digital revolution is underway as reports indicate that half of the world’s population use the internet, with daily google searches getting to over 3.5 billion and more than 570 websites being launched every minute. The younger generation has been apt in adopting digital solutions but in the wake of covid 19 health regulations, there has been an increase as the older generation embraces the numerous benefits and convenience of digital platforms.
Businesses regardless of their sizes have been forced to change the way they operate to present customers with a seamless and smooth experience that higher guarantees in profits. Studies show that mobile banking apps, for instance, were used by over 40% of Americans in 2018. A mobile banking migration was already in place before 2020 but during the pandemic period, the banking sector has experienced a permanent digital shift that has seen many customers adopt digital mobile banking. Digital app makers have had an uptick in business as banks try to offer customers OneStop Customer Portals that mimic a bank branch in terms of services. Other apps have been modeled to connect customers with their relationship managers, share documents, hold virtual meetings through digital platforms with high-security standards.
In the healthcare sector, organizations continue to turn to technology for solutions in addressing the medical needs of patients. As healthcare access challenges increased due to the pandemic technology has helped institutions remain connected with patients as well as advancing their healthcare initiatives. Covid 19 has been a catalyst that has seen rapid adoption of telehealth take place in most medical institutions in a few months since the onset of the pandemic. Telehealth services are expected to increase steadily even after covid due to the high demand from the patient population.
As the healthcare landscape is rapidly changing, technology will be key in helping health systems realize their social determinants. Many tech-based firms are working on creating an infrastructure that connects and encourages efficient coordination between health personnel and community-based institutions. The usually underfunded, understaffed, and overworked community-based organizations will benefit more from this technology to better serve their patients, as well as help, deliver results.
There has been a dramatic shift in the rise of e-learning as schools shut down across the globe and forced educationists to venture into virtual digital platforms to facilitate learning. There is a great possibility that the adoption of online learning will go beyond the pandemic have been accustomed to the ease and less expensive features.
2020 was a difficult and challenging year world over but has been an eye-opener to numerous technological advancements in addition to facilitating a speedy digital revolution.